Shipping policy
Shipping Policy
Welcome to FIZZIT! We are committed to delivering your order as quickly and efficiently as possible. Please review the following shipping policy to understand our shipping process.
Processing Time
All orders are processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking information.
In the event of high order volume or unexpected delays, processing times may extend slightly, but we will notify you in such cases.
Free Shipping
We offer free standard shipping on all domestic orders in the US.
Outside US: Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and selected shipping method.
Estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Delivery times are estimates and can vary depending on the shipping carrier and your location.
International Shipping
We are pleased to offer international shipping to many countries. Shipping charges for international orders will be calculated and displayed at checkout based on the destination and shipping method selected.
Please note that international shipping times may vary depending on the location and customs clearance procedures in your country. Any additional customs fees, duties, or taxes imposed by the destination country are the responsibility of the customer.
Shipping Address
Please ensure that all shipping information is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete shipping addresses. If you notice an error, please contact us immediately at support@getfizzit.com.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to follow your order’s journey from our warehouse to your doorstep.
Shipping Delays
While we strive to meet our estimated delivery times, there may be circumstances beyond our control (e.g., weather conditions, carrier delays) that could impact your delivery. FIZZIT is not liable for delays caused by shipping carriers.
Lost or Stolen Packages
If your package is lost or stolen during transit, please contact the carrier with your tracking number for further assistance. If the issue is not resolved, please contact us at support@getfizzit.com, and we will work with you to find a solution.
Returns & Exchanges
For information on returns and exchanges, please refer to our Refund Policy.